Question 1

Do you offer a 30-day money back guarantee?

Accepted Answer

Yes, we do offer a 30-day, no questions asked, money-back guarantee. Learn more about the terms and conditions in our FAQ.

Question 2

Why is .com the best domain choice for premium domains?

Accepted Answer

The .com extension achieves higher trustworthiness scores than any other. The very first .com domain was registered over 34 years ago. The longer something sticks around, the longer it will stick around in the future. The most valuable domains in the world are without exception dot-com domains. In the words of Paul Graham, co-founder of startup accelerator Y Combinator: "The problem with not having the .com of your name is that it signals weakness. Unless you’re so big that your reputation precedes you, a marginal domain suggests you’re a marginal company."

Question 3

What are the next steps after I purchase my premium domain?

Accepted Answer

Once payment has cleared, we will initiate the domain transfer and guide you through the process to completion. Depending on your Registrar of choice this takes anywhere from 30 minutes to a few days.

Question 4

How long does transfer of ownership take?

Accepted Answer

From 30 minutes up to a few days depending on your registrar of choice. Most transfers are completed within 24 hours. You deal directly with us, the owners, without any middleman or unknown third parties. That makes it quick and simple.

Question 5

I am interested in domain leasing. What is the lease length?

Accepted Answer

You are free to determine the length of the lease by using the slider at the DAN.COM checkout page (DAN = Domain Automation Network). Lease terms start from 3 months to a maximum of 60 months. A lease longer than 12 months comes with a long-term markup of 10%. Longer terms will come with an additional 10% long-term markup.

Question 6

Can I cancel the lease agreement?

Accepted Answer

Only you as the buyer of the domain can cancel the lease agreement at any time. In this case the installments will be considered to have been a Rental Agreement and received installments will be considered rent.

Question 7

Does the domain name come with a trademark?

Accepted Answer

Trademarks are usually registered for a specific owner, in a specific sector, for a specific geographical region for a specific length of time. The very nature of trademarks makes it impossible to pre-register them for you.

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