What’s the secret sauce that turns a simple word or phrase into a powerful brand asset? Alexandra Watkins is here to help with her game-changing book, “Hello, My Name Is Awesome: How to Create Brand Names That Stick”. Watkins, a naming guru with a knack for creating memorable monikers, introduces us to the SCRATCH formula – a revolutionary approach to crafting brand names that resonate, engage, and endure.
The Power of a Great Brand Name: More Than Just Words
Before we dive into the SCRATCH formula, let’s talk about why brand names matter so much. In today’s fast-paced business world, you often have just seconds to make an impression. Your brand name is at the forefront of that impression.
First Impressions Count
A great brand name can pique curiosity, evoke emotions, and create instant connections. It’s the difference between a potential customer clicking on your website or scrolling past. In a sea of brandable domain names, yours needs to stand out.
Consider this: studies show that it takes about 7 seconds for someone to form a first impression. In the digital world, that time is even shorter. Your brand name is often the first thing a potential customer sees, whether it’s on a product shelf, in a Google search result, or on a business card. It needs to work hard to capture attention and convey your brand’s essence in that brief moment.
The Psychology of Brand Names
Brand names tap into consumer psychology in powerful ways. They can create associations, set expectations, and even influence purchasing decisions. A well-crafted name becomes a shorthand for your brand’s values, personality, and promise.
For instance, think about the name “Tesla” for electric cars. It immediately evokes associations with Nikola Tesla, a brilliant and somewhat maverick inventor – perfect for a company positioning itself as an innovative disruptor in the automotive industry.
Or consider “Uber”. Before it became synonymous with ride-sharing, “uber” was a relatively obscure German word meaning “above” or “super”. The name suggests superiority and a certain elite status, which aligns perfectly with the company’s initial positioning as a premium alternative to traditional taxis.
Avoiding the FLOPS
Watkins introduces us to another acronym – FLOPS. These are the pitfalls of bad brand names:
– Forgettable
– Loaded with negative connotations
– Obscure
– Problematic
– Spelling-challenged
Understanding these pitfalls is crucial in appreciating the value of the SCRATCH formula. Let’s briefly explore each:
1. Forgettable names are often generic or descriptive. “Best Quality Plumbing” might tell you what the company does, but it’s unlikely to stick in your mind.
2. Names loaded with negative connotations can be subtle. “Ayds” was a popular appetite-suppressant candy in the 1970s and 80s, but the AIDS crisis in the 1980s forced it off the market.
3. Obscure names might sound clever to the founder but leave customers scratching their heads. Unless you’re a Latin scholar, “Verizon” (from “veritas” + “horizon”) doesn’t mean much at first glance.
4. Problematic names can be those that are hard to pronounce, spell, or remember. They can also be names that limit future growth. Amazon might have struggled if they’d called themselves “OnlineBookstore.com”.
5. Spelling-challenged names can frustrate potential customers. “Flickr” might look cool, but how many people typed “Flicker” into their search bars and never found the site?
Alexandra Watkins: The Naming Guru
Before we decode the SCRATCH formula, let’s get to know the mind behind it. Alexandra Watkins isn’t your typical branding expert. With a background in advertising copywriting, she brings a fresh, creative perspective to the naming process.
Watkins founded her naming firm, Eat My Words, with a mission to end “bad” brand names. Her client list reads like a who’s who of innovative companies, from Adobe to Xerox. But what sets Watkins apart is her belief that naming should be fun, not a dreaded corporate exercise.
Her approach is refreshingly different from the often staid and serious world of corporate branding. She encourages playfulness, humor, and emotional connection in naming – elements that are often overlooked in more traditional approaches.
“Hello, My Name Is Awesome” emerged from Watkins’ frustration with the overcomplicated, jargon-filled world of brand naming. She wanted to create a simple, accessible guide for entrepreneurs who couldn’t afford to hire a naming agency but still wanted stellar brand names.
The book is filled with practical advice, real-world examples, and exercises to help readers apply the SCRATCH formula to their own naming projects. It’s written in a conversational, often humorous tone that makes the process of naming feel approachable and even enjoyable.
The SCRATCH Formula: A New Approach to Naming
At the heart of Watkins’ book is the SCRATCH formula. It’s an acronym that encapsulates the key qualities of a great brand name:
– S: Suggestive
– C: Contextual
– R: Reversal
– A: Associative
– T: Trademark
– C: Hilarious
– H: Human
This formula is a game-changer because it shifts the focus from abstract linguistic concepts to practical, meaningful criteria. It’s not about finding a name that ticks arbitrary boxes; it’s about creating a name that resonates with your audience and represents your brand effectively.
The SCRATCH formula provides a framework for evaluating potential names, but it’s not a rigid set of rules. Watkins encourages flexibility and creativity in applying these principles. Not every great name will tick every box, but understanding these qualities can guide you towards stronger, more effective choices.
Breaking Down the SCRATCH Formula
Let’s dive deeper into each element of the SCRATCH formula:
S – Suggestive
A great brand name should suggest something about your product, service, or brand promise. It doesn’t need to be literal, but it should give a hint. Think of Amazon – it suggests a vast, diverse offering, much like the Amazon rainforest.
Other examples include:
– Salesforce: Suggests a powerful team (force) dedicated to sales
– Pinterest: Combines “pin” (as in pinning things to a board) and “interest”
– Netflix: Combines “internet” and “flicks” (slang for movies)
When brainstorming suggestive names, think about the key benefits or attributes of your product or service. What do you want customers to think or feel when they encounter your brand?
C – Contextual
Your name should make sense in the context of your industry and target audience. For tech startups, one word domains for sale often hit this mark, being both modern and memorable.
Consider these contextual names:
– Lyft: In the context of ride-sharing, it suggests giving someone a lift
– Slack: In a work context, it subverts the negative connotation of “slacking off” to suggest a more relaxed, efficient way of communicating
– Robinhood: In the context of a financial app, it suggests making investing accessible to everyone, not just the rich
When thinking about context, consider your industry norms, your target audience’s expectations, and how you want to position yourself in relation to competitors.
R – Reversal
Watkins encourages playing with words, using puns, or reversing expected phrases. This creates names that are both familiar and surprising. Think of Krispy Kreme or PayPal.
More examples of reversal in action:
– Dunkin’ Donuts: Reverses the expected order of words
– Under Armour: Plays with the concept of armor being typically over, not under
– StubHub: A play on “stub” (ticket stub) and “hub”
Reversal can be a great way to create memorable, slightly quirky names that stick in people’s minds. Try playing with common phrases or idioms related to your industry and see if you can give them an unexpected twist.
A – Associative
Great names create positive associations. They evoke images, emotions, or ideas that align with your brand values. Apple, for instance, associates with simplicity, health, and knowledge.
Other associative names include:
– Virgin: Associates with purity, newness, and a bit of cheekiness
– Caterpillar: For heavy machinery, it associates with earth-moving and transformation
– Patagonia: Associates with nature, adventure, and ruggedness
When brainstorming associative names, think about the feelings or ideas you want your brand to evoke. What images or concepts align with your brand values?
T – Trademark
A crucial practical consideration – your name needs to be trademarkable. This is where buy business names services can be helpful, offering pre-vetted, trademarkable options.
Trademark considerations include:
– Uniqueness in your industry
– Not being too descriptive
– Not infringing on existing trademarks
While you should always consult with a legal professional before finalizing your name, you can do preliminary searches on the USPTO website to check for obvious conflicts.
C – Hilarious
Watkins believes in the power of humor. A name that makes people smile is more likely to be remembered and shared. However, this doesn’t mean your name needs to be a joke – a subtle wit can go a long way.
Examples of names with a touch of humor:
– Spanx: A playful twist on “spanks”
– The Boring Company: Elon Musk’s tongue-in-cheek name for his tunnel construction company
– Smarties: A clever play on being smart and candy
Humor can be tricky – what’s funny to one person might fall flat for another. If you’re going for humor, make sure it aligns with your brand personality and will resonate with your target audience.
H – Human
Finally, your name should feel human. It should be easy to say, spell, and remember. It should resonate on an emotional level, not just a logical one.
Human names often:
– Use familiar words or sounds
– Evoke emotions or experiences
– Tell a story or suggest a personality
Examples include:
– Nest: Evokes comfort and home
– Lush: Suggests indulgence and abundance
– Fitbit: Combines familiar words to create a friendly, approachable name
When evaluating potential names, say them out loud. How do they feel? Can you imagine a person saying, “I love my [your brand name]”? If it feels awkward or forced, it might not be human enough.
Avoiding the FLOPS: What Not to Do
While the SCRATCH formula guides you towards good names, understanding the FLOPS helps you avoid bad ones:
F – Forgettable
Generic or bland names fade into the background. Avoid names that could belong to any company in your industry.
Examples of forgettable names:
– General Motors: While a huge company, the name itself is quite generic
– International Business Machines (IBM): The company wisely uses its acronym instead
– American Airlines: Descriptive, but not distinctive
To avoid forgettable names, push yourself to be more creative. Look for unexpected connections or unique ways to express your brand’s essence.
L – Loaded with Negative Connotations
Be aware of potential negative associations or unfortunate double meanings, especially when expanding into new markets.
Some examples of names with negative connotations:
– Ayds diet candy: Unfortunately shared its name with AIDS
– Barf laundry detergent: While meaning “snow” in Farsi, it has unfortunate English connotations
– Corona beer: While not the company’s fault, the name became unfortunately associated with the COVID-19 pandemic
Always do thorough research on potential negative connotations, including in other languages if you plan to expand globally.
O – Obscure
While creativity is good, don’t get so clever that your name becomes meaningless to your audience.
Examples of potentially obscure names:
– Xobni (“inbox” spelled backwards): Clever, but not immediately meaningful
– Febreze: A made-up word that doesn’t immediately suggest its purpose
– Häagen-Dazs: A made-up name designed to sound Danish, but meaningless in any language
If you choose an obscure or invented name, be prepared to invest heavily in marketing to give it meaning.
P – Problematic
This covers a range of issues, from names that are hard to pronounce to those that could become limiting as your business grows.
Potentially problematic names:
– FCUK (French Connection UK): While attention-grabbing, it’s problematic for obvious reasons
– Flickr: The missing ‘e’ can lead to misspellings
– Fuddruckers: Can be difficult to pronounce and spell correctly
When considering a name, think about how it might be misheard, misspelled, or misunderstood. Also consider how it might limit your business in the future if you expand your offerings.
S – Spelling-challenged
In the age of search engines and voice assistants, spelling matters. Avoid unnecessary misspellings or complex spellings that could frustrate potential customers.
Examples of spelling-challenged names:
– Tumblr: The missing ‘e’ can lead to confusion
– Chick-fil-A: The unusual spelling can be confusing
– Lyft: While short and snappy, some might try to spell it as “Lift”
If you do choose a non-standard spelling, make sure it’s for a good reason and that you’re prepared to deal with potential confusion.
Putting SCRATCH into Practice
So, how do you use the SCRATCH formula in your naming process? Watkins suggests a step-by-step approach:
1. Brainstorm widely, using the SCRATCH criteria as inspiration. Don’t censor yourself at this stage – write down every idea, no matter how wild.
2. Check for FLOPS, eliminating any names that fall into these categories. Be ruthless here – if a name has any significant drawbacks, it’s better to eliminate it now.
3. Do preliminary trademark searches. While you’ll need a lawyer for the final check, you can do initial searches on the USPTO website to rule out any obvious conflicts.
4. Test your favorites with your target audience. This could be as simple as asking friends and family, or as complex as running focus groups. Pay attention to first reactions and emotional responses.
5. Make sure the domain is available. Short domains for sale can be a great place to start, offering memorable and brandable options.
6. Say the name out loud in context. Imagine answering the phone with it, or telling someone “I work at [your brand name]”. If it feels awkward or uncomfortable, it might not be the right choice.
7. Visualize the name. How would it look on a logo, business card, or billboard? Sometimes a name that sounds good might not work visually.
Remember, naming is a creative process. While the SCRATCH formula provides a great framework, don’t be afraid to trust your instincts and have fun with it.
Overcoming Naming Challenges
Even with the SCRATCH formula, naming isn’t always easy. Watkins addresses common challenges:
Naming Fatigue
When you’ve been brainstorming for hours, everything starts to sound good (or terrible). Watkins suggests taking breaks, getting outside input, and returning to your SCRATCH criteria to refocus.
Practical tips for overcoming naming fatigue:
1. Set a timer for brainstorming sessions and take regular breaks.
2. Change your environment – go for a walk or work from a different location.
3. Use word association games or random word generators to spark fresh ideas.
4. Get input from people outside your industry who can offer a fresh perspective.
Trademark Troubles
With millions of registered trademarks, finding an available name can be tough. Watkins encourages creativity – compound words, unexpected phrases, or even made-up words can help you stand out while still being trademarkable.
Strategies for navigating trademark issues:
1. Use the USPTO’s TESS database for preliminary searches.
2. Consider modifiers or unique spellings of common words.
3. Look into foreign words or mythological references.
4. Create a portmanteau (blend) of two relevant words.
Remember, final trademark clearance should always be done by a legal professional.
Going Global
If you’re planning to expand internationally, make sure your name doesn’t have unfortunate meanings in other languages. Watkins suggests thorough linguistic checks before finalizing your name.
Tips for choosing a globally-friendly name:
1. Conduct linguistic checks in major world languages.
2. Consider how the name translates phonetically in different languages.
3. Research cultural associations in your target markets.
4. Test your name with native speakers from different regions.
The Future of Naming: Trends and Predictions
As we look to the future, Watkins sees several trends emerging in brand naming:
1. Increased use of invented words, allowing for more trademark freedom and unique brand identities. Companies like Xerox, Kodak, and more recently, Häagen-Dazs and Rolex have paved the way for this trend.
2. Growing importance of names that work well as hashtags and handles across social media platforms. Short, distinctive names like Lyft or Slack are perfect for this digital-first world.
3. A move towards more human, emotionally resonant names as consumers seek authentic connections with brands. Names like Sweetgreen or Honest Tea tap into this desire for authenticity and relatability.
4. Greater consideration of how names work with voice search and AI assistants. Names that are easy to pronounce and spell will become even more crucial as voice-activated technology becomes more prevalent.
5. Increased use of descriptive yet creative names. Brands like Robinhood (for the investment app) or The Honest Company are leading this trend, choosing names that are both meaningful and memorable.
6. More brands opting for short names to create concise, impactful online identities. This trend aligns with the need for names that are easy to remember and type into a browser.
As these trends evolve, the SCRATCH formula remains a valuable tool. Its focus on creating suggestive, contextual, and human names aligns well with these emerging naming trends.
Conclusion: Your Name, Your Brand’s Future
Alexandra Watkins’ SCRATCH formula offers a fresh, practical approach to a crucial aspect of branding. In a world where attention is at a premium, a great name can be your brand’s secret weapon.
Remember, your name is more than just a label – it’s the beginning of your brand’s story. It’s an invitation to your audience, a promise of what’s to come. With the SCRATCH formula in your toolkit, you’re well-equipped to create a name that not only sticks but also sets the stage for your brand’s success.
A great name can:
– Make a strong first impression
– Differentiate you from competitors
– Communicate your brand’s personality and values
– Facilitate word-of-mouth marketing
– Create an emotional connection with your audience
As you embark on your naming journey, keep in mind that the perfect name often emerges from a combination of creativity, strategy, and sometimes, a bit of serendipity. Don’t be afraid to explore unconventional ideas or to iterate on your favorites.
So, are you ready to scratch the surface of great brand naming? Your perfect name might be just a brainstorm away!
Your Next Steps
1. Get your hands on “Hello, My Name Is Awesome” and dive deeper into the SCRATCH formula. Watkins’ book is filled with exercises and examples that can help you apply these principles to your own naming projects.
2. Start brainstorming using the SCRATCH criteria. Don’t censor yourself – let the ideas flow! Remember, sometimes the wildest ideas can lead to the best names.
3. Test your name ideas with your target audience. Their reactions can provide valuable insights. Pay attention not just to what they say, but how they react emotionally to different names.
4. Don’t rush the process. A great name is worth the time and effort. It’s better to spend extra time now than to rebrand later.
5. Remember, if you’re stuck, there are resources out there to help – from naming agencies to platforms offering pre-vetted brand names. Sometimes, a fresh perspective can make all the difference.
6. Once you’ve chosen a name, secure your online presence.
7. Finally, bring your name to life. Your brand name is just the beginning – now it’s time to build the brand identity, voice, and experience that will make your name truly meaningful to your audience.
Happy naming, and may your brand’s future be as awesome as its name!